Privacy Policy

Effective Date: September 5, 2026

Last Updated: September 5, 2026

Welcome to Banna Banni ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, process, and safeguard your data when you visit our website or purchase imitation jewelry from our store.

Information We Collect

Personal Details: Name, billing address, shipping address, email address (bannabanni2902@gmail.com for support queries), and contact number (+91 9783290224).
Order & Transaction Information: Products purchased, order amounts, and transaction status.
Technical & Usage Data: IP address, browser type, device information, and interaction data collected through cookies to enhance your shopping experience.

Payment Processing via Razorpay

We use Razorpay as our third-party payment gateway to handle customer transactions securely.

We do not collect, process, or store your sensitive financial details, such as credit/debit card numbers, CVV, UPI PINs, or net banking credentials, on our servers.
When making a payment, your payment data is directly transmitted to and processed by Razorpay.
Razorpay complies with the Payment Card Industry Data Security Standard (PCI-DSS) and applicable Indian banking regulations to ensure encryption and protection of your payment credentials.
Razorpay’s handling of your information is governed by the Razorpay Privacy Policy.

How We Use Your Information

To fulfill, process, and dispatch your jewelry orders.
To share tracking details, invoices, and customer service updates via SMS, WhatsApp, or email.
To verify transactions and prevent fraud.
To enhance store navigation and optimize our catalog.
To share relevant offers or collection updates (only if you have opted in).

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. Your information is shared only with:

Razorpay: For processing online payments and verifying transactions.
Logistics & Courier Partners: To deliver your orders to your shipping address.
Statutory Authorities: Only if required by applicable Indian laws, legal processes, or government requests.

Data Security and Retention

We apply standard security practices to protect your contact and shipping information from unauthorized access or misuse.
Order and billing details are retained only as long as necessary to comply with legal, tax, accounting, and dispute-resolution requirements under Indian law.

Your Rights

You have the right to:

Review or update your contact and shipping details.
Request deletion of your personal account data (subject to statutory recordkeeping obligations).
Opt out of promotional messages by contacting our support team or using the provided unsubscribe links.

For questions, feedback, or grievances regarding this Privacy Policy or your data, reach out to us:

Brand Name: Banna Banni
Email: bannabanni2902@gmail.com
Phone / WhatsApp: +91 9783290224
Location: Rajasthan, India